Mobile / Sports
9k044 collects only the data needed to run your account, process payments through Rocket and Upay, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account with us, we collect the registration details you provide — name, contact information and login credentials. When you add a payment method such as Rocket or Upay, we record the transaction reference needed to match deposits and withdrawals against your account wallet. We do not store your full mobile wallet PIN or banking credentials; those remain between you and your payment provider. As you browse the lobby, our servers log standard session data: device type, browser version, pages visited and approximate session duration. This helps us keep the mobile experience consistent across sessions and fix issues that affect how the lobby loads on your device. We may also collect support chat transcripts when you contact us, so we can follow up on unresolved questions. All data we hold is used only for the purposes described here — operating your account, processing payments and improving the service. We do not sell your personal data to third parties. Where local law in Bangladesh or your eligible region requires a specific data-handling standard, we apply the stricter requirement. Your continued use of the site after any update to this policy means you accept the revised terms.
This policy applies to all data collected through 9k044 and any account sessions you open on mobile or desktop. It does not extend to third-party sites linked from our pages, nor to the data practices of payment providers like Rocket and Upay — those services have their own published policies. Review each provider's terms separately before connecting a wallet.
Covers data collected when you log in, register or reset credentials on 9k044. Includes session tokens and device identifiers used to keep your mobile session active between pages.
Covers payment references logged when you deposit or withdraw using Rocket or Upay. Does not cover how those providers store data on their own platforms — check their policies directly.
Covers how we use browsing data to maintain lobby performance and fix page-load issues on mobile. Game studios such as Bigtime Gaming or PG Soft operate their own servers; their in-game data practices are separate.
Links to external sites, embedded tools or payment redirects leave our policy scope the moment you click away. We are not responsible for how any third-party collects or uses your data after that point.
You have practical options under this policy — and you do not need to file a formal legal request to use most of them. Start by opening the account settings page after login: the profile section lets you update contact details, change your password and review the payment methods linked to your wallet. If the information shown there is out of date or wrong, correct it directly through those fields. For data we hold that is not visible in your account dashboard — such as support transcripts or archived session logs — you can request a summary by contacting our support team through the published routes below. We will confirm what records we hold and, where correction is possible, apply it. You may also ask us to delete data that is no longer required for account operation, subject to any retention rules that apply in your eligible region. Requests are handled in the order they arrive; we will acknowledge your message and keep you updated on the outcome.
Log in and open account settings to see the personal details and payment references currently on file. For records outside the dashboard, contact support and ask for a data summary.
Update your name, contact number or linked wallet directly from the profile page after login. If a field is locked, raise a correction request through our support chat.
Send your question through live chat or the published email route. Describe the specific record you are asking about so we can locate it and respond with the right information.
Ask us to remove data no longer needed for your account. We will confirm what can be deleted given the retention rules that apply to your region, and complete the request within a reasonable period.
If you have a question about how your data is used, want to correct a record or need to raise a concern, use one of the contact routes below. These are the channels published on 9k044. Do not send sensitive account or wallet credentials through any of them — use only your registered username or account reference when identifying yourself.
Open the chat icon from any page while logged in. State your question clearly and reference your account so the agent can locate your record without asking for sensitive details.
Send a written privacy request to the support email address published on the Contact page. Include your account username and a clear description of the data or correction you are asking about.
The Help section inside your logged-in account lists common privacy actions — updating contact details, reviewing linked wallets and submitting a formal data request — with the relevant form or link for each.
We apply practical security measures to the data we hold: account credentials are stored in hashed form, payment references are held separately from personal profile data, and session tokens expire when you log out or close the browser. Cookies are used to keep your login active, remember your lobby position and measure which pages load slowly on mobile — not for advertising networks.
We use session cookies for login continuity and functional cookies to remember your lobby state. Analytics cookies measure page performance. You can review cookie settings in your browser; blocking functional cookies may affect how the account page loads.
Account and transaction records are kept for as long as your account is active, plus any period required by the rules that apply in your eligible region. When retention is no longer required, records are deleted or anonymised.
Rocket and Upay transaction references are stored against your account wallet to match deposits and withdrawals. Full wallet credentials or mobile banking PINs are never stored on our servers.
When this policy changes, we post the revised version at 9k044/privacy-policy/ with the update date noted at the top. Continuing to use the site after the update date means you accept the revised terms.
These are the questions we get most often about data, cookies and account records. If your question is not answered here, use the live chat or email route listed in the contact section above.
We collect the name, contact details and login credentials you enter at registration. If you add Rocket or Upay as a payment method, we also log the transaction references linked to your account wallet. We do not collect data beyond what is needed to operate your account.
We do not sell your personal data. We may share limited information with payment processors like Rocket and Upay to complete a transaction, or with service providers who help us run the platform — but only under the same data-protection obligations described in this policy.
Log in and open account settings. The profile page lets you edit contact details and linked wallet information directly. For records that are not editable in the dashboard — such as old support transcripts — contact us through live chat or email with your account username.
We use session cookies to keep you logged in, functional cookies to remember your lobby state, and analytics cookies to track page performance. You can block cookies in your browser settings, but disabling functional cookies may prevent the account page from loading correctly.
We keep your account and transaction records while your account is active, plus any additional period required by the rules that apply in your eligible region. Once retention is no longer required, records are deleted or anonymised. You can ask for a data summary at any time through our support routes.
Contact our support team through live chat or the published email address. Describe which records you want removed. We will confirm what can be deleted under the retention rules that apply to your region and complete the request within a reasonable period, keeping you updated throughout.